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Contact Us
Barking Mad
Canine Antiques & Collectibles
3104 E. Cambelback Road #802
Phoenix, AZ 85016
Phone: 602.977.2602
Email: Sue Nennemann

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Terms of Business

Condition of Goods
All items offered for sale have been pre-owned and are sourced from the secondhand marketplace. We do not sell new items. Consequently all items may have minor marks or wear & tear which is usual with their age. In general, these are not considered to detract from the appearance. Where any item has significant wear or damage, this will be detailed in the description for that item.

Payment
All payments must be in US Dollar funds.  The following forms of payment are accepted: personal check, money orders, PayPal, Visa, MasterCard, American Express. Purchases will not be shipped until payment has been received and/or checks have cleared.

Shipping
All items will be shipped using the US Postal Service, Priority Mail, insured. Payment by PayPal and Money Order are shipped immediately. Payment by personal checks are shipped approximately 5 days after receipt of check – or when the check clears. Please allow at least 3 – 5 days time from mailing to receipt of check.  If you request courier or expedited service, you will be contacted with shipping costs before purchase is concluded.  Delivery times are estimates based on published figures from USPS (unless option with a guaranteed delivery time is selected) and are calculated from the date of shipping and not the date of payment. Under normal circumstances, items will be shipped on the day following payment.

Insurance
We package all items so that they are protected from any damage during shipment. However, we cannot be held liable for any damage which may occur in transit. We quote shipping costs with an Insurance option unless otherwise instructed so shipments can be covered for loss or damage.

Refunds
We aim to describe all items accurately, highlighting any significant defects where necessary. However, we are human and can make mistakes just like anyone else. If a Customer receives an item which has been described inaccurately, or has been damaged in transit, we will provide a full refund providing the item is returned to us within 21 days of our ship date and is received by us in the same condition as when it was originally shipped.

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